Privacy Policy 

What is this Privacy Policy for?
This privacy policy is for this website and served by LTS Solicitor Limited governing the privacy of the users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

This privacy policy also sets out the generic rights of individuals who retain the services of LTS Solicitors Limited.

Contact & Communication
Users can use this website and contact its owners by completing a webform with their personal details. This website and its owners will use any information submitted to contact you in relation to your enquiry. Personal information is kept private and stored securely until a time it is no longer required. Every effort has been made to ensure a safe and secure form to email submission process.

Providing Legal Services
Where you have retained LTS Solicitors Limited to provide legal services, personal information which you supply to us will only be used to fulfil our contractual obligation to you in providing those legal services. It is necessary for us to pass your personal data to other organisations to provide you with legal services. Examples of such organisations are for document signing, barristers, medical agencies, medical experts, courts, engineers, government agencies and defendants such as insurance companies, local authorities or solicitors. We have to do so to comply with statutory legislation and court procedures. 

Our legal basis for processing your personal data to provide you with legal services is jointly Contract and Legal Obligation. We retain personal data for 6 years from the date we close your claim, except where data relates to a child or where it has been lodged with us for safekeeping. We do not provide your personal information to any other person, organisation or agency for any other purpose, other than as described above. We do not use personal data to automate individual decision-making or profiling.

Individual Rights
You may request a copy of the personal data we hold on you. We would normally provide this information to you, usually at no charge and within 30 days, or refuse and explain why.

You may request that personal data is rectified where it is inaccurate or incomplete. You may also request that personal data processing is restricted. We would normally rectify this information, usually at no charge and within 30 days, or refuse and explain why.

You may request that personal data is erased, although this right is not absolute and applies in certain circumstances. We would normally consider this request, usually at no charge and within 30 days, or refuse and explain why. We may also extend the period to respond by a further two months if the request is complex you may object to the use of personal data, although this right is not absolute and applies in certain circumstances. You may request that personal data is provided electronically or transferred, although this right is not absolute and applies in certain circumstances. We would normally consider this request, usually at no charge and within 30 days, or refuse and explain why. Where a request is made we would normally deal with it at no charge, except where a request was unfounded or excessive, where we would request a reasonable fee.

The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.